Privacy Policy

1) Information We Collect

• Contact details (name, email, phone number, address)
• Tax-related and financial information you submit for preparation and filing
• Identification details needed for tax filing purposes
• Documents you upload or provide (W-2s, 1099s, receipts, daycare statements, etc.)
• Appointment and service communications

We may also collect limited technical data when you visit our website (such as browser type, device type, and general usage data) through standard analytics and security tools.

2) How We Use Information

• Provide tax preparation and related services
• Verify identity and maintain accurate records
• Communicate about appointments, document requests, and service updates
• Process payments and coordinate bank product selections when applicable
• Improve our processes and service quality
• Comply with legal, regulatory, and professional obligations

3) Sharing & Disclosure

We do not sell your personal information.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

We may share information as necessary to provide services, including with:

• IRS and state tax agencies for filing and processing
• Service providers that support our operations (scheduling, document collection, secure storage)
• Banking partners involved in refund transfer products you choose (if applicable)

We may also disclose information if required by law, court order, or to protect our rights, customers, or the public.

4) Data Security

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure.

5) Data Retention

We retain information as needed to provide services, meet legal and regulatory requirements, resolve disputes, and enforce our agreements. Retention periods may vary depending on the type of information and applicable rules.

6) Text Messaging (SMS)

If you provide your phone number, Detroit Taxes LLC may send service-related text messages such as appointment reminders, document requests, and status updates related to your tax filing.

• Message frequency may vary.
• Message and data rates may apply.
• Reply STOP to opt out.
• Reply HELP for assistance.

We do not require SMS consent as a condition of purchasing services.

7) Contact Us

This page is provided for general informational purposes and does not constitute legal advice.